Support Board
Date/Time: Wed, 18 Jun 2025 01:12:05 +0000
Unable to connect to CQG account.
View Count: 381
| [2022-08-08 01:08:52] |
| User621878 - Posts: 13 |
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Updated SC to version 2393 after reading the post "Required Update for CQG Users who are Using Sierra Chart Versions 2290 and Earlier", and renewed my subscription. I am now getting "CQG WebAPI (Not enabled on package) [trading]" in "Data/Trade Service Settings". I have made no changes to my settings.
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| [2022-08-08 04:21:27] |
| Sierra_Chart Engineering - Posts: 19946 |
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This has been resolved for your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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