Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 09:58:47 +0000



Usage Time not showing?

View Count: 841

[2014-05-08 16:19:54]
bwalks123 - Posts: 122
I just purchased 1 month of usage time for package 3 but when I start SC I still receive the message indicating that I have 0 days left?
[2014-05-08 17:58:57]
Sierra Chart Engineering - Posts: 104368
There is a problem with the payment processing occurring in some cases. We have added the usage time to your account. We apologize for this.

You need to restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-08 18:02:45

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account