Login Page - Create Account

Support Board


Date/Time: Wed, 05 Nov 2025 18:59:40 +0000



converting cht file

View Count: 686

[2022-07-15 13:23:14]
qiw4u23oi4u234 - Posts: 34
Hi, I have a few .Cht and .cht files I saved from sierrachart long time ago.

When I tried to copy and paste the cht files into data folder and open it from the app, it says Reading
it says

The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it.

Can you please help?
[2022-07-15 13:24:17]
Sierra Chart Engineering - Posts: 104368
Attached them here and we will convert them. Instructions:
Support Board Posting Information: Attaching a File (Optional)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-15 13:39:37]
qiw4u23oi4u234 - Posts: 34
Thanks!
Date Time Of Last Edit: 2022-07-15 13:40:32
attachment1.Bund Chart.cht - Attached On 2022-07-15 13:38:58 UTC - Size: 355.9 KB - 274 views
attachment1.Mini HSI 1. main .Cht - Attached On 2022-07-15 13:39:06 UTC - Size: 93.91 KB - 410 views
attachment2.bund.cht - Attached On 2022-07-15 13:40:25 UTC - Size: 590.45 KB - 225 views
[2022-07-15 15:40:55]
John - SC Support - Posts: 42791
Attached are the updated chartbooks.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachment1.Bund Chart.cht - Attached On 2022-07-15 15:40:41 UTC - Size: 29.31 KB - 261 views
attachment1.Mini HSI 1. main .Cht - Attached On 2022-07-15 15:40:46 UTC - Size: 8.59 KB - 282 views
attachment2.bund.cht - Attached On 2022-07-15 15:40:50 UTC - Size: 39.04 KB - 260 views

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account