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Date/Time: Fri, 19 Apr 2024 06:11:15 +0000

How to Post a Message for Support

Daniel Klein

View Count: 924

[2014-05-06 17:50:15]
[Go To First Post]
User92332 - Posts: 5
Hallo,
I have a little bit problem with streaming data with iqfeed provider. If I try to download tick data it take a couples of minutes and after that I see on the screen in the red icon ´´download data failed´´ After, I can see just actual live streaming, but very short history about 20 bars back.

Please, where is the problem? with data provider or software? Own package 5
Thank you



Software version: 1132 | 2014-05-06 13:29:12
Usage end date: 2015-05-11 | 2014-05-06 13:29:12
Enabled for: Advanced Features. | 2014-05-06 13:29:12
Enabled for: Advanced Features 2. | 2014-05-06 13:29:12
Enabled for: Sierra Chart Historical Data Service. | 2014-05-06 13:29:12
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-06 13:29:12
Received 1 data feed usernames. | 2014-05-06 13:29:12
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-06 13:29:12
Active service: SC Forex Data (FXCM) | 2014-05-06 13:29:12
Time Zone: +00:00:00 (UTC+00) | 2014-05-06 13:29:12
2014-05-06 15:29:12 Local computer clock time | 2014-05-06 13:29:12
2014-05-06 13:29:12 GMT time | 2014-05-06 13:29:12
2014-05-06 13:29:12 Time zone adjusted time | 2014-05-06 13:29:12
Time difference to server time: 0 seconds. | 2014-05-06 13:29:12
Program path: C:\SierraChart\ | 2014-05-06 13:29:12
Data Files path: C:\SierraChart\Data\ | 2014-05-06 13:29:12
OS Version Number: 6.1 | 2014-05-06 13:29:12

Checking for new symbol settings for fxcm | 2014-05-06 13:29:12
Requesting symbol settings for fxcm. Overwrite = on. | 2014-05-06 13:29:13
Symbol settings received. | 2014-05-06 13:29:13
Processed received symbol settings | 2014-05-06 13:29:13

SC Forex Data (FXCM): Connecting to the server ds3.sierracharts.com. Port 443 | 2014-05-06 13:29:17
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-05-06 13:29:17
The network socket is connected. | 2014-05-06 13:29:18
SC Forex Data (FXCM): Connected to server. | 2014-05-06 13:29:18
SC Forex Data (FXCM): Sending logon request message. | 2014-05-06 13:29:18
SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . | 2014-05-06 13:29:18
SC Forex Data (FXCM) - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-05-06 13:29:18
SC Forex Data (FXCM) - Successfully connected. | 2014-05-06 13:29:18
Current selected Data/Trading service: IQFeed | 2014-05-06 13:33:47
Checking for new symbol settings for dtn | 2014-05-06 13:33:47
Socket has been shutdown and closed. | 2014-05-06 13:33:47
SC Forex Data (FXCM): Disconnected from the server. | 2014-05-06 13:33:47

IQFeed: Connecting. | 2014-05-06 13:33:47
Starting DTN IQ Feed interface software. | 2014-05-06 13:33:47
IQFeed: Connecting to Admin port 9300 | 2014-05-06 13:33:47
Requesting symbol settings for dtn. Overwrite = on. | 2014-05-06 13:33:47
Symbol settings received. | 2014-05-06 13:33:48
Processed received symbol settings | 2014-05-06 13:33:48
The network socket is connected. | 2014-05-06 13:33:48
IQFeed: Connected to Admin port. | 2014-05-06 13:33:48
AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2014-05-06 13:33:48
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.03,0.0,, | 2014-05-06 13:33:48
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.09,0.09,, | 2014-05-06 13:33:49
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.15,0.08,, | 2014-05-06 13:33:50
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.21,0.07,, | 2014-05-06 13:33:51
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.27,0.07,, | 2014-05-06 13:33:52
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.33,0.07,, | 2014-05-06 13:33:53
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.39,0.07,, | 2014-05-06 13:33:54
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.46,0.07,, | 2014-05-06 13:33:55
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.52,0.06,, | 2014-05-06 13:33:56
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.58,0.06,, | 2014-05-06 13:33:57
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.64,0.06,, | 2014-05-06 13:33:58
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.70,0.06,, | 2014-05-06 13:33:59
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,,0,0,,0.76,0.06,, | 2014-05-06 13:34:00
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,0.82,0.06,, | 2014-05-06 13:34:01
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,0.88,0.06,, | 2014-05-06 13:34:02
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,0.95,0.06,, | 2014-05-06 13:34:03
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.02,0.06,, | 2014-05-06 13:34:04
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.08,0.06,, | 2014-05-06 13:34:05
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.15,0.06,, | 2014-05-06 13:34:06
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.22,0.06,, | 2014-05-06 13:34:07
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.28,0.06,, | 2014-05-06 13:34:08
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.35,0.06,, | 2014-05-06 13:34:09
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.42,0.06,, | 2014-05-06 13:34:10
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.48,0.06,, | 2014-05-06 13:34:11
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.55,0.06,, | 2014-05-06 13:34:13
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.62,0.06,, | 2014-05-06 13:34:14
AdminMessage: S,STATS,,,500,,1,0,0,0,,,Not Connected,5.1.0.5,434064,0,0,,1.68,0.06,, | 2014-05-06 13:34:15
AdminMessage: S,STATS,66.112.148.223,60002,500,0,1,1,0,0,May 06 9:34AM,May 06 9:34AM,Connected,5.1.0.5,434064,0.06,0.06,0.06,1.75,0.06,1.75, | 2014-05-06 13:34:16
IQFeed: Connecting to Level 1 port 5009 | 2014-05-06 13:34:16
The network socket is connected. | 2014-05-06 13:34:16
IQFeed: Connected to Level 1 port. | 2014-05-06 13:34:16
IQFeed: Connecting to Lookup port 9100 | 2014-05-06 13:34:16
IQFeed: Connecting to Level 2 port (9200)... | 2014-05-06 13:34:16
The network socket is connected. | 2014-05-06 13:34:16
IQFeed: Connected to Historical Data port. | 2014-05-06 13:34:16
IQFeed: Fully connected. | 2014-05-06 13:34:16
The network socket is connected. | 2014-05-06 13:34:16
IQFeed: Connected to Level 2 port. | 2014-05-06 13:34:16
IQFeed Level 2 error: Account not authorized for Level II | 2014-05-06 13:34:16
IQFeed - Level 1 system message: KEY | 2014-05-06 13:34:16
IQFeed - Level 1 system message: SERVER CONNECTED | 2014-05-06 13:34:16
IQFeed - Level 1 system message: IP | 2014-05-06 13:34:16
IQFeed - Level 1 system message: CUST | 2014-05-06 13:34:16
Socket has been shutdown and closed. | 2014-05-06 13:34:16
IQFeed: Disconnected from Level 2 port. | 2014-05-06 13:34:16
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@YM#C.scid | 2014-05-06 13:35:18
IQFeed - Starting real-time market data updates for: @YM#C | 2014-05-06 13:35:18
HD Request # 2 - Downloading Intraday chart data for @YM#C to the file @YM#C.scid. Service: dtn | 2014-05-06 13:35:18
Compressing file: C:\SierraChart\Data\@YM#C.scid. This may take a while... | 2014-05-06 13:35:18
HD Request # 2 - Performing multistage download. Downloading Minute data first. | 2014-05-06 13:35:18
HD Request # 2 - Download start Date-Time: 2014-04-06 13:35:18.0 | 2014-05-06 13:35:18
HD Request # 2 - Disabling Intraday chart updating for symbol during historical data download. | 2014-05-06 13:35:18
HD Request # 2 - Requesting Minute data beginning at 2014-04-06 09:35:18 US Eastern Time. | 2014-05-06 13:35:18
IQFeed - Level 1 system message: SERVER DISCONNECTED | 2014-05-06 13:37:03
IQFeed: Level 1 connection to data server disconnected. Reconnecting. | 2014-05-06 13:37:03
Connection to the external service has been lost. | 2014-05-06 13:37:03
HD Request # 2 - Download canceled. | 2014-05-06 13:37:03
HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YM#C | 2014-05-06 13:37:03
HD Request # 2 - Intraday download COMPLETE for @YM#C. Completion time: 1m 45s | 2014-05-06 13:37:03
Canceling download request for @YM#C Intraday data. | 2014-05-06 13:37:03
Socket has been shutdown and closed. | 2014-05-06 13:37:03
IQFeed: Disconnected from Lookup port. | 2014-05-06 13:37:03
Socket has been shutdown and closed. | 2014-05-06 13:37:03
IQFeed: Disconnected from Level 1 port. | 2014-05-06 13:37:03
Socket has been shutdown and closed. | 2014-05-06 13:37:03
IQFeed: Disconnected from Admin port. | 2014-05-06 13:37:03
IQFeed: Fully disconnected. | 2014-05-06 13:37:03
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-06 13:37:03

IQFeed: Connecting. | 2014-05-06 13:37:08
Starting DTN IQ Feed interface software. | 2014-05-06 13:37:08
IQFeed: Connecting to Admin port 9300 | 2014-05-06 13:37:08
The network socket is connected. | 2014-05-06 13:37:08
IQFeed: Connected to Admin port. | 2014-05-06 13:37:08
AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2014-05-06 13:37:18
AdminMessage: S,STATS,66.112.148.223,60002,500,,3,0,1,0,,,Not Connected,5.1.0.5,434064,11.08,0.0,,108.71,0.0,, | 2014-05-06 13:37:18
AdminMessage: S,STATS,66.112.148.223,60002,500,,2,0,1,0,,,Not Connected,5.1.0.5,434064,11.08,0.0,,108.90,0.13,, | 2014-05-06 13:37:19
AdminMessage: S,STATS,66.112.148.223,60002,500,,2,0,1,0,,,Not Connected,5.1.0.5,434064,11.08,0.0,,109.00,0.11,, | 2014-05-06 13:37:20
AdminMessage: S,STATS,66.112.148.114,60003,500,,2,0,1,0,,,Not Connected,5.1.0.5,434064,11.08,0.0,,109.09,0.11,, | 2014-05-06 13:37:21
AdminMessage: S,STATS,66.112.148.114,60003,500,0,2,1,1,0,May 06 9:37AM,May 06 9:37AM,Connected,5.1.0.5,434064,11.13,0.02,11.13,109.19,0.10,109.19, | 2014-05-06 13:37:22
IQFeed: Connecting to Level 1 port 5009 | 2014-05-06 13:37:22
The network socket is connected. | 2014-05-06 13:37:22
IQFeed: Connected to Level 1 port. | 2014-05-06 13:37:22
IQFeed: Connecting to Lookup port 9100 | 2014-05-06 13:37:22
IQFeed: Connecting to Level 2 port (9200)... | 2014-05-06 13:37:22
IQFeed - Level 1 system message: KEY | 2014-05-06 13:37:22
IQFeed - Level 1 system message: SERVER CONNECTED | 2014-05-06 13:37:22
IQFeed - Level 1 system message: IP | 2014-05-06 13:37:22
IQFeed - Level 1 system message: CUST | 2014-05-06 13:37:22
The network socket is connected. | 2014-05-06 13:37:22
IQFeed: Connected to Historical Data port. | 2014-05-06 13:37:22
IQFeed: Fully connected. | 2014-05-06 13:37:22
The network socket is connected. | 2014-05-06 13:37:22
IQFeed: Connected to Level 2 port. | 2014-05-06 13:37:22
IQFeed: Level 2 protocol is 5.0. | 2014-05-06 13:37:22
IQFeed - Starting real-time market data updates for: @YM#C | 2014-05-06 13:37:22
HD Request # 3 - Downloading Intraday chart data for @YM#C to the file @YM#C.scid. Service: dtn | 2014-05-06 13:37:22
HD Request # 3 - Performing multistage download. Downloading Minute data first. | 2014-05-06 13:37:22
HD Request # 3 - Download start Date-Time: 2014-04-06 13:37:22.0 | 2014-05-06 13:37:22
HD Request # 3 - Disabling Intraday chart updating for symbol during historical data download. | 2014-05-06 13:37:22
HD Request # 3 - Requesting Minute data beginning at 2014-04-06 09:37:22 US Eastern Time. | 2014-05-06 13:37:22
IQFeed - Level 1 system message: SERVER DISCONNECTED | 2014-05-06 13:38:12
IQFeed: Level 1 connection to data server disconnected. Reconnecting. | 2014-05-06 13:38:12
Connection to the external service has been lost. | 2014-05-06 13:38:12
HD Request # 3 - Download canceled. | 2014-05-06 13:38:12
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YM#C | 2014-05-06 13:38:12
HD Request # 3 - Intraday download COMPLETE for @YM#C. Completion time: 50s | 2014-05-06 13:38:12
Canceling download request for @YM#C Intraday data. | 2014-05-06 13:38:12
Socket has been shutdown and closed. | 2014-05-06 13:38:12
IQFeed: Disconnected from Level 2 port. | 2014-05-06 13:38:12
Socket has been shutdown and closed. | 2014-05-06 13:38:12
IQFeed: Disconnected from Lookup port. | 2014-05-06 13:38:12
Socket has been shutdown and closed. | 2014-05-06 13:38:12
IQFeed: Disconnected from Level 1 port. | 2014-05-06 13:38:12
Socket has been shutdown and closed. | 2014-05-06 13:38:12
IQFeed: Disconnected from Admin port. | 2014-05-06 13:38:12
IQFeed: Fully disconnected. | 2014-05-06 13:38:12
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-06 13:38:12

IQFeed: Connecting. | 2014-05-06 13:38:17
Starting DTN IQ Feed interface software. | 2014-05-06 13:38:17
IQFeed: Connecting to Admin port 9300 | 2014-05-06 13:38:17
The network socket is connected. | 2014-05-06 13:38:17
IQFeed: Connected to Admin port. | 2014-05-06 13:38:17
AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2014-05-06 13:38:53
AdminMessage: S,STATS,66.112.148.114,60003,500,,4,0,1,1,,,Not Connected,5.1.0.5,434064,21.99,0.0,,230.15,0.00,, | 2014-05-06 13:39:14
AdminMessage: S,STATS,66.112.148.114,60003,500,,3,0,1,1,,,Not Connected,5.1.0.5,434064,21.99,0.0,,230.34,0.01,, | 2014-05-06 13:39:14
Connection timed out. Will disconnect and retry. | 2014-05-06 13:39:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-06 13:39:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-06 13:39:17
Socket has been shutdown and closed. | 2014-05-06 13:39:17
IQFeed: Disconnected from Admin port. | 2014-05-06 13:39:17
IQFeed: Fully disconnected. | 2014-05-06 13:39:17
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-06 13:39:17

IQFeed: Connecting. | 2014-05-06 13:39:22
Starting DTN IQ Feed interface software. | 2014-05-06 13:39:22
IQFeed: Connecting to Admin port 9300 | 2014-05-06 13:39:22
The network socket is connected. | 2014-05-06 13:39:22
IQFeed: Connected to Admin port. | 2014-05-06 13:39:22
AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2014-05-06 13:39:22
AdminMessage: S,STATS,66.112.148.224,60003,500,0,3,1,2,1,May 06 9:39AM,May 06 9:39AM,Connected,5.1.0.5,434064,22.10,0.02,7.37,230.50,0.03,76.83, | 2014-05-06 13:39:23
IQFeed: Connecting to Level 1 port 5009 | 2014-05-06 13:39:23
The network socket is connected. | 2014-05-06 13:39:23
IQFeed: Connected to Level 1 port. | 2014-05-06 13:39:23
IQFeed: Connecting to Lookup port 9100 | 2014-05-06 13:39:23
IQFeed: Connecting to Level 2 port (9200)... | 2014-05-06 13:39:23
The network socket is connected. | 2014-05-06 13:39:23
IQFeed: Connected to Historical Data port. | 2014-05-06 13:39:23
IQFeed: Fully connected. | 2014-05-06 13:39:23
The network socket is connected. | 2014-05-06 13:39:23
IQFeed: Connected to Level 2 port. | 2014-05-06 13:39:23
IQFeed - Level 1 system message: KEY | 2014-05-06 13:39:23
IQFeed - Level 1 system message: SERVER CONNECTED | 2014-05-06 13:39:23
IQFeed - Level 1 system message: IP | 2014-05-06 13:39:23
IQFeed - Level 1 system message: CUST | 2014-05-06 13:39:23
IQFeed: Level 2 protocol is 5.0. | 2014-05-06 13:39:23
IQFeed - Starting real-time market data updates for: @YM#C | 2014-05-06 13:39:23
HD Request # 4 - Downloading Intraday chart data for @YM#C to the file @YM#C.scid. Service: dtn | 2014-05-06 13:39:23
HD Request # 4 - Performing multistage download. Downloading Minute data first. | 2014-05-06 13:39:23
HD Request # 4 - Download start Date-Time: 2014-04-06 13:39:23.0 | 2014-05-06 13:39:23
HD Request # 4 - Disabling Intraday chart updating for symbol during historical data download. | 2014-05-06 13:39:23
HD Request # 4 - Requesting Minute data beginning at 2014-04-06 09:39:23 US Eastern Time. | 2014-05-06 13:39:23
IQFeed Level 2 error: Account not authorized for Level II | 2014-05-06 13:39:24
Socket has been shutdown and closed. | 2014-05-06 13:39:24
IQFeed: Disconnected from Level 2 port. | 2014-05-06 13:39:24
HD Request # 4 - Error downloading historical Intraday data for @YM#C. The download timed out. | 2014-05-06 13:42:23
HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YM#C | 2014-05-06 13:42:23
HD Request # 4 - Intraday download COMPLETE for @YM#C. Completion time: 3m | 2014-05-06 13:42:23
HD Request # 5 - Downloading Intraday chart data for @YM#C to the file @YM#C.scid. Service: dtn | 2014-05-06 13:42:23
HD Request # 5 - Download start Date-Time: 2014-04-06 13:39:23.0 | 2014-05-06 13:42:23
HD Request # 5 - Requesting Tick data beginning at 2014-04-06 09:39:23 US Eastern Time. | 2014-05-06 13:42:23
HD Request # 5 - Error downloading historical Intraday data for @YM#C. The download timed out. | 2014-05-06 13:45:23
HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YM#C | 2014-05-06 13:45:23
HD Request # 5 - Receiving Intraday data for @YM#C starting at 2014-05-06 13:34:49 | 2014-05-06 13:45:23
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-05-06 13:34:49 | 2014-05-06 13:45:23
Added 250 Time and Sales records to Intraday data file for @YM#C after download. | 2014-05-06 13:45:23
HD Request # 5 - Intraday download COMPLETE for @YM#C. Completion time: 3m | 2014-05-06 13:45:23
Real-time Intraday chart data file updates started for @YM#C | 2014-05-06 13:45:23

HD Request # 5 - Enabling Intraday chart updating for symbol. | 2014-05-06 13:45:23
Reloading all charts with filename: @YM#C.scid | 2014-05-06 13:46:53
HD Request # 6 - Downloading Intraday chart data for @YM#C to the file @YM#C.scid. Service: dtn | 2014-05-06 13:46:53
HD Request # 6 - Download start Date-Time: 2014-05-06 13:35:59.0 | 2014-05-06 13:46:53
HD Request # 6 - Requesting Tick data beginning at 2014-05-06 09:35:59 US Eastern Time. | 2014-05-06 13:46:53
HD Request # 6 - Error downloading historical Intraday data for @YM#C. The download timed out. | 2014-05-06 13:49:53
HD Request # 6 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YM#C | 2014-05-06 13:49:53
HD Request # 6 - Receiving Intraday data for @YM#C starting at 2014-05-06 13:39:21 | 2014-05-06 13:49:53
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-05-06 13:39:21 | 2014-05-06 13:49:53
Added 254 Time and Sales records to Intraday data file for @YM#C after download. | 2014-05-06 13:49:53
HD Request # 6 - Intraday download COMPLETE for @YM#C. Completion time: 3m | 2014-05-06 13:49:53
Real-time Intraday chart data file updates started for @YM#C | 2014-05-06 13:49:53

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@YMM14.scid | 2014-05-06 13:51:30
IQFeed - Starting real-time market data updates for: @YMM14 | 2014-05-06 13:51:30
HD Request # 7 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 13:51:30
Compressing file: C:\SierraChart\Data\@YMM14.scid. This may take a while... | 2014-05-06 13:51:30
HD Request # 7 - Performing multistage download. Downloading Minute data first. | 2014-05-06 13:51:30
HD Request # 7 - Download start Date-Time: 2014-04-06 13:51:30.0 | 2014-05-06 13:51:30
HD Request # 7 - Disabling Intraday chart updating for symbol during historical data download. | 2014-05-06 13:51:30
HD Request # 7 - Requesting Minute data beginning at 2014-04-06 09:51:30 US Eastern Time. | 2014-05-06 13:51:30
HD Request # 7 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 13:54:30
HD Request # 7 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 13:54:30
HD Request # 7 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 13:54:30
HD Request # 8 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 13:54:30
HD Request # 8 - Download start Date-Time: 2014-04-06 13:51:30.0 | 2014-05-06 13:54:30
HD Request # 8 - Requesting Tick data beginning at 2014-04-06 09:51:30 US Eastern Time. | 2014-05-06 13:54:30
HD Request # 8 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 13:57:30
HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 13:57:30
HD Request # 8 - Receiving Intraday data for @YMM14 starting at 2014-05-06 13:47:00 | 2014-05-06 13:57:30
HD Request # 8 - Timestamp of first Intraday data file record written: 2014-05-06 13:47:00 | 2014-05-06 13:57:30
Added 246 Time and Sales records to Intraday data file for @YMM14 after download. | 2014-05-06 13:57:30
HD Request # 8 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 13:57:30
Real-time Intraday chart data file updates started for @YMM14 | 2014-05-06 13:57:30

HD Request # 8 - Enabling Intraday chart updating for symbol. | 2014-05-06 13:57:30
IQFeed - Level 1 system message: SERVER DISCONNECTED | 2014-05-06 14:19:54
IQFeed: Level 1 connection to data server disconnected. Reconnecting. | 2014-05-06 14:19:54
Connection to the external service has been lost. | 2014-05-06 14:19:54
Socket has been shutdown and closed. | 2014-05-06 14:19:54
IQFeed: Disconnected from Lookup port. | 2014-05-06 14:19:54
Socket has been shutdown and closed. | 2014-05-06 14:19:54
IQFeed: Disconnected from Level 1 port. | 2014-05-06 14:19:54
Socket has been shutdown and closed. | 2014-05-06 14:19:54
IQFeed: Disconnected from Admin port. | 2014-05-06 14:19:54
IQFeed: Fully disconnected. | 2014-05-06 14:19:54
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-06 14:19:54

IQFeed: Connecting. | 2014-05-06 14:19:59
Starting DTN IQ Feed interface software. | 2014-05-06 14:19:59
IQFeed: Connecting to Admin port 9300 | 2014-05-06 14:19:59
The network socket is connected. | 2014-05-06 14:19:59
IQFeed: Connected to Admin port. | 2014-05-06 14:19:59
AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2014-05-06 14:19:59
AdminMessage: S,STATS,66.112.148.224,60003,500,,4,0,3,1,,,Not Connected,5.1.0.5,434064,6412.75,0.0,,92159.96,0.0,, | 2014-05-06 14:19:59
AdminMessage: S,STATS,66.112.156.226,60002,500,,4,0,3,1,,,Not Connected,5.1.0.5,434064,6412.75,0.0,,92160.09,0.13,, | 2014-05-06 14:20:00
AdminMessage: S,STATS,66.112.156.226,60002,500,0,4,0,3,1,May 06 10:20AM,May 06 10:20AM,Connected,5.1.0.5,434064,6412.80,0.06,0,92160.19,0.12,0, | 2014-05-06 14:20:01
IQFeed: Connecting to Level 1 port 5009 | 2014-05-06 14:20:01
The network socket is connected. | 2014-05-06 14:20:01
IQFeed: Connected to Level 1 port. | 2014-05-06 14:20:01
IQFeed: Connecting to Lookup port 9100 | 2014-05-06 14:20:01
IQFeed: Connecting to Level 2 port (9200)... | 2014-05-06 14:20:01
The network socket is connected. | 2014-05-06 14:20:01
IQFeed: Connected to Historical Data port. | 2014-05-06 14:20:01
IQFeed: Fully connected. | 2014-05-06 14:20:01
The network socket is connected. | 2014-05-06 14:20:01
IQFeed: Connected to Level 2 port. | 2014-05-06 14:20:01
IQFeed - Level 1 system message: KEY | 2014-05-06 14:20:01
IQFeed - Level 1 system message: SERVER CONNECTED | 2014-05-06 14:20:01
IQFeed - Level 1 system message: IP | 2014-05-06 14:20:01
IQFeed - Level 1 system message: CUST | 2014-05-06 14:20:01
IQFeed: Level 2 protocol is 5.0. | 2014-05-06 14:20:01
IQFeed - Starting real-time market data updates for: @YMM14 | 2014-05-06 14:20:02
HD Request # 9 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 14:20:02
HD Request # 9 - Download start Date-Time: 2014-05-06 14:09:48.0 | 2014-05-06 14:20:02
HD Request # 9 - Requesting Tick data beginning at 2014-05-06 10:09:48 US Eastern Time. | 2014-05-06 14:20:02
HD Request # 9 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 14:23:02
HD Request # 9 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 14:23:02
HD Request # 9 - Receiving Intraday data for @YMM14 starting at 2014-05-06 14:12:21 | 2014-05-06 14:23:02
HD Request # 9 - Timestamp of first Intraday data file record written: 2014-05-06 14:12:21 | 2014-05-06 14:23:02
Added 137 Time and Sales records to Intraday data file for @YMM14 after download. | 2014-05-06 14:23:02
HD Request # 9 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 14:23:02
Real-time Intraday chart data file updates started for @YMM14 | 2014-05-06 14:23:02

Reloading all charts with filename: @YMM14.scid | 2014-05-06 15:01:58
HD Request # 10 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 15:01:58
HD Request # 10 - Download start Date-Time: 2014-05-06 14:33:59.0 | 2014-05-06 15:01:58
HD Request # 10 - Requesting Tick data beginning at 2014-05-06 10:33:59 US Eastern Time. | 2014-05-06 15:01:58
HD Request # 10 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 15:04:58
HD Request # 10 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 15:04:58
HD Request # 10 - Receiving Intraday data for @YMM14 starting at 2014-05-06 14:54:25 | 2014-05-06 15:04:58
HD Request # 10 - Timestamp of first Intraday data file record written: 2014-05-06 14:54:25 | 2014-05-06 15:04:58
Added 193 Time and Sales records to Intraday data file for @YMM14 after download. | 2014-05-06 15:04:58
HD Request # 10 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 15:04:58
Real-time Intraday chart data file updates started for @YMM14 | 2014-05-06 15:04:58

Reloading all charts with filename: @YMM14.scid | 2014-05-06 15:14:24
HD Request # 11 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 15:14:24
HD Request # 11 - Performing multistage download. Downloading Minute data first. | 2014-05-06 15:14:24
HD Request # 11 - Download start Date-Time: 2014-04-06 15:14:24.0 | 2014-05-06 15:14:24
HD Request # 11 - Disabling Intraday chart updating for symbol during historical data download. | 2014-05-06 15:14:24
HD Request # 11 - Requesting Minute data beginning at 2014-04-06 11:14:24 US Eastern Time. | 2014-05-06 15:14:24
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@YMM14.scid | 2014-05-06 15:14:24
HD Request # 11 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 15:17:24
HD Request # 11 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 15:17:24
HD Request # 11 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 15:17:24
HD Request # 12 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 15:17:24
HD Request # 12 - Download start Date-Time: 2014-04-06 15:14:24.0 | 2014-05-06 15:17:24
HD Request # 12 - Requesting Tick data beginning at 2014-04-06 11:14:24 US Eastern Time. | 2014-05-06 15:17:24
HD Request # 12 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 15:20:24
HD Request # 12 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 15:20:24
HD Request # 12 - Receiving Intraday data for @YMM14 starting at 2014-05-06 15:09:23 | 2014-05-06 15:20:24
HD Request # 12 - Timestamp of first Intraday data file record written: 2014-05-06 15:09:23 | 2014-05-06 15:20:24
Added 138 Time and Sales records to Intraday data file for @YMM14 after download. | 2014-05-06 15:20:24
HD Request # 12 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 15:20:24
Real-time Intraday chart data file updates started for @YMM14 | 2014-05-06 15:20:24

HD Request # 12 - Enabling Intraday chart updating for symbol. | 2014-05-06 15:20:24
Reloading all charts with filename: @YMM14.scid | 2014-05-06 17:01:20
HD Request # 13 - Downloading Intraday chart data for @YMM14 to the file @YMM14.scid. Service: dtn | 2014-05-06 17:01:20
HD Request # 13 - Download start Date-Time: 2014-05-06 15:59:58.0 | 2014-05-06 17:01:20
HD Request # 13 - Requesting Tick data beginning at 2014-05-06 11:59:58 US Eastern Time. | 2014-05-06 17:01:20
Cannot delete and re-download Intraday data during a download. | 2014-05-06 17:01:23
HD Request # 13 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 17:04:20
HD Request # 13 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @YMM14 | 2014-05-06 17:04:20
HD Request # 13 - Receiving Intraday data for @YMM14 starting at 2014-05-06 16:52:07 | 2014-05-06 17:04:20
HD Request # 13 - Timestamp of first Intraday data file record written: 2014-05-06 16:52:07 | 2014-05-06 17:04:20
Added 216 Time and Sales records to Intraday data file for @YMM14 after download. | 2014-05-06 17:04:20
HD Request # 13 - Intraday download COMPLETE for @YMM14. Completion time: 3m | 2014-05-06 17:04:20
Real-time Intraday chart data file updates started for @YMM14 | 2014-05-06 17:04:20
[2014-05-06 17:54:46]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem:

HD Request # 13 - Error downloading historical Intraday data for @YMM14. The download timed out. | 2014-05-06 17:04:20

What we recommend you do is right-click on the icon on the system tray portion of the Windows taskbar representing the IQ Feed client software and select Exit to get a fresh instance of it.

We would also like to let you know about the Sierra Chart Real-time and Historical Exchange Data Feed that you might want to consider using as an alternative:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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