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Date/Time: Fri, 19 Apr 2024 15:23:06 +0000



AMP/TTnet not downloading historical intraday data for ES

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[2014-05-05 02:59:29]
User96296 - Posts: 28
No live back-fill for AMP/TTnet. Is the same thing happening as Crossland/TT FIX?


Here is the log:

Reloading all charts with filename: ES-201406-CME.scid | 2014-05-04 22:45:15
HD Request # 6 - Downloading Intraday chart data for ES-201406-CME to the file ES-201406-CME.scid. Service: ttamp | 2014-05-04 22:45:15
HD Request # 6 - Download start Date-Time: 2014-05-02 16:45:56.0 | 2014-05-04 22:45:15
HD Request # 6 - Using server: ttamp.sierracharts.com port 10149 | 2014-05-04 22:45:15
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-05-04 22:45:15
The network socket is connected. | 2014-05-04 22:45:15
HD Request # 6 - Sending historical data logon request message. | 2014-05-04 22:45:15
HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-05-02 16:45:56. Record interval: 0 . Symbol: ES-201406-CME | 2014-05-04 22:45:15
HD Request # 6 - Decompressing data. | 2014-05-04 22:45:15
HD Request # 6 - Receiving Intraday data for ES-201406-CME starting at 2014-05-02 16:45:56 | 2014-05-04 22:45:15
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-05-02 16:46:03 | 2014-05-04 22:45:15
Socket has been shutdown and closed. | 2014-05-04 22:45:15
The network socket for historical data has been closed. | 2014-05-04 22:45:15
HD Request # 6 - Received 857 records from 2014-05-02 16:45:56 to 2014-05-02 17:14:59 (29.1 minutes) and wrote 856 records for ES-201406-CME | 2014-05-04 22:45:15
Added 108 Time and Sales records to Intraday data file for ES-201406-CME after download. | 2014-05-04 22:45:15
HD Request # 6 - Intraday download COMPLETE for ES-201406-CME. Completion time: 0s | 2014-05-04 22:45:15
Real-time Intraday chart data file updates started for ES-201406-CME | 2014-05-04 22:45:15

[2014-05-05 03:54:25]
Sierra Chart Engineering - Posts: 104368
This problem is solved. Re-download the missing data by following the instructions in help topic 7:
Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html


There still is missing data for some symbols but those will be patched. If there any other symbols you have trouble with right now, let us know what they are.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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