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Date/Time: Fri, 19 Apr 2024 10:45:55 +0000



chart scrolling bug / issue

View Count: 347

[2022-06-21 19:23:37]
Mustang77 - Posts: 122
Hi

Most of the stocks charts, when i switch them to 4H or 1H, i only get to see a few candles on the chart, even if i open a historical chart at the first place.
When i scroll to see previous price action, its blocked and the price line becomes shorter and the price line is the only thig that moves...
How can i set the chart so that i can scroll through it, one month back, 6 months back, or 2 years back, without having the headache of this scrolling complication within the platform ?

Thanks
[2022-06-21 19:46:56]
John - SC Support - Posts: 30953
It sounds like you do not have your scaling set to "Automatic". When in Automatic mode, the scale will adjust as you scroll backwards to keep the bars within view. Refer to the information here:
Chart Scale and Scale Adjusting: Automatic (Scale Range)

If this is not the issue, then we would need to see an image of the chart where you say the only thing you can see is the price line.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-22 07:32:11]
Sierra Chart Engineering - Posts: 104368
Also refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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