Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 10:29:40 +0000



Incomplete Denali Data Feed for Crude Oil

View Count: 353

[2022-06-15 10:43:09]
mosesruppert - Posts: 11
The Symbol CLN22 gives only a fraction of the data of the day. Screenshot: https://prnt.sc/H4YwIlq9Q4hf I know from CME that there was more volume traded today than these few contacts. All other contracts (e.g. ES )are displayed correctly.

What can I do to get proper data for CLN22?
[2022-06-15 10:46:49]
Sierra Chart Engineering - Posts: 104368
Only provide a chart image by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

Most likely the issue you are experiencing is explained here:
Differences With Data and Chart Bars Between Services / Connections / Chart Types: 43.7 - Comparing Daily Volume to Intraday Chart Bar Volume

To make sure there is no missing data in the chart:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-15 10:47:08
[2022-06-15 12:17:49]
mosesruppert - Posts: 11
it worked, thank you!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account