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Date/Time: Thu, 18 Apr 2024 08:54:21 +0000



SMS Account Activation

View Count: 296

[2022-06-14 03:23:55]
User432143 - Posts: 1
Hello support, hopefully you can help but I'm not having any luck with getting an SMS code through to my phone in New Zealand for the account activation. I found another thread on the support board which was helpful but hasn't resulted in me being able to receive the SMS message.
I've tried multiple configurations of the dial code for New Zealand which is 64.
Thanks
[2022-06-14 08:04:09]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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