Support Board
Date/Time: Thu, 19 Jun 2025 23:19:32 +0000
Problem with rithmic
View Count: 457
| [2022-06-07 16:44:23] |
| tunesirodolfo - Posts: 5 |
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hello I do have a problem with my platform sierra because i am doing the contest with leeloo and they use rithmic and form today i can't connect to my account. can you help me please
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| [2022-06-07 17:40:49] |
| John - SC Support - Posts: 40526 |
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In order to make any external connection with Sierra Chart you need to be on Package 10 or higher. In your case you probably want Package 11, as it is the equivalent of Package 5. We have gone ahead and set you account to evaluate package 12 for 60 days. So there is nothing you need to change right now, and you will be able to connect to your Rithmic account. Just be sure you remember to change your Usage Time before the 60 days ends. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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