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Date/Time: Tue, 30 Apr 2024 02:18:00 +0000



[Locked] - Notice: FXCM Market Data Issues

View Count: 649

[2022-06-06 15:34:21]
Sierra Chart Engineering - Posts: 104368
At this time FXCM is having problems with their FIX server and it is causing disconnections and interruptions and missing data. These issues are clearly on the FXCM side.

We have advised FXCM of the problem.

This issue is affecting Forex and CFD data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-07 07:27:49]
Sierra Chart Engineering - Posts: 104368
We would expect that this is resolved now. There was no answer from FXCM.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-07 14:45:46]
Sierra Chart Engineering - Posts: 104368
There are continued FXCM market data issues. We are working on implementing an alternative data feed now. This could take about one hour.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-07 14:45:53

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