Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 10:43:23 +0000



new rollout tpo charts numbers bars...

View Count: 417

[2022-06-01 04:16:52]
User455902 - Posts: 16
OKAY..the big new rollout.
TPO Study>blank
Numbers Bars Study>blank
Trade Dom F.US.TAU doesn't show accumulated trade volume(would be kinda nice to know)..F.US.USAU> works
would really appreciate a fix, so I don't have to wade through the endless configuration obstacles to get back to what I configured 7 years ago
Please reply
[2022-06-01 09:16:37]
Sierra Chart Engineering - Posts: 104368
Complete the exchange agreements from here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

And also activate the exchanges that you require here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

After that:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

TPO Study>blank
Numbers Bars Study>blank
This solved for your account. After 30 days you need to change to Service Package 11.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-01 13:12:29
[2022-06-14 11:36:45]
User455902 - Posts: 16
thx bud, but no joy
followed your instructions. pls notice that price scale on #s bar study has traded px highlited, but no quantities displayed in the study itself. also, no tpo study whatsoever.
I don't care about 10 bucks. if I upgrade now to package 11, will everything work as before/as it should?
and accumulated traded volume(right side as in USAU) still does not record in TYAU
image220614_06.22.00.jpg / V - Attached On 2022-06-14 11:34:43 UTC - Size: 661.44 KB - 100 views
Attachment Deleted.
[2022-06-14 13:06:26]
Sierra Chart Engineering - Posts: 104368
For some reason the evaluation of package 12 for your account was not active. We have done that now.

Yes. We also have changed your Service Package to 11 as well.
if I upgrade now to package 11, will everything work as before/as it should?

We are not exactly sure what you are referring to. If you are referring to one of the Chart DOM columns, then refer to:
Global Trade Settings Windows: Customize Chart/Trade DOM Columns (Chart Specific)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-14 13:06:38

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account