Support Board
Date/Time: Tue, 13 May 2025 04:46:43 +0000
Updated to package 11 and now all my data is delayed? I use CTS
View Count: 516
| [2022-05-30 16:19:43] |
| User469312 - Posts: 97 |
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ok. I have upgraded my package 5 to package 11 for external data use. I use CTS data for my front office trading and use the CTS SIM LIVE data to drive all my Sierra Charts. Now all my data is Delayed? Why?
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| [2022-05-30 21:07:01] |
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If Sierra chart is connected to CTS and being you have no exchanges active on the Denali Exchange Data Feed, definitely the data is coming from CTS and if it is delayed we would not know why. Also be aware that newer versions, 2372 and higher do not support CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-30 21:41:10] |
| User469312 - Posts: 97 |
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Thank you for getting back to me. I was running the current version and did go back to 2361 and all is working fine.
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| [2022-05-30 22:52:15] |
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Okay very good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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