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Date/Time: Fri, 26 Apr 2024 18:08:59 +0000

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Not seeing full depth of market bid and ask symbols

View Count: 381

[2022-05-25 16:26:11] #1 [Go To First Post]
luke heinrich - Posts: 9
Hi, I cannot see live Bid and ask columns on my depth of market. Please see attached screen shot and advise how to fix this? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=64861

[2022-05-25 16:58:59] #2 [Go To First Post]
John - SC Support - Posts: 31154
Our FOREX data does not include Market Depth data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-05-25 20:28:15] #3 [Go To First Post]
luke heinrich - Posts: 9
Hi please see attached. I cannot get it to load even for the S&P, Does it need to be S&P futures in order for it to load?


Attachment Deleted. S&P.PNG / V - Attached On 2022-05-25 20:26:41 UTC - Size: 107.64 KB - 86 views

[2022-05-25 20:44:56] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That is not a futures symbol. That is a cash index symbol and has no market depth data at all. Use this symbol: ESM22-CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2022-05-25 20:50:33] #5 [Go To First Post]
luke heinrich - Posts: 9
This Doesn't work either?


S&P symbol.PNG / V - Attached On 2022-05-25 20:50:20 UTC - Size: 113.33 KB - 86 views

[2022-05-25 20:52:58] #6 [Go To First Post]
luke heinrich - Posts: 9
The symbol error also comes up aswell. please see attached file

[2022-05-25 20:53:33] #7 [Go To First Post]
luke heinrich - Posts: 9
File


S&P services.PNG / V - Attached On 2022-05-25 20:53:13 UTC - Size: 41.37 KB - 87 views Attachment Deleted.

[2022-06-01 06:40:10] #8 [Go To First Post]
luke heinrich - Posts: 9
Hi any update please?

[2022-06-01 16:16:28] #9 [Go To First Post]
John - SC Support - Posts: 31154
What is your Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service set to? And what is the actual symbol of the chart that you have open that is giving the message "Symbol Settings Not Found for Current Service"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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