Support Board
Date/Time: Tue, 04 Nov 2025 22:21:37 +0000
Data is not collected
View Count: 503
| [2022-05-23 10:43:27] |
| User547649 - Posts: 4 |
|
After changing the package to 10, the data is not downloaded all the time.The broker I use is AMP Futers, CQG data. Thank you for your help |
| [2022-05-23 10:53:04] |
| |
|
You need to complete the agreements and activate the exchanges that you require here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME More information is here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-24 10:44:38] |
| |
|
That is because you only activated the CME exchange. You will want to activate the entire CME Group. We have now done that for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: