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Date/Time: Wed, 29 Jun 2022 00:26:36 +0000



re: Connection Error Message

View Count: 60

[2022-05-18 02:40:13]
User875622 - Posts: 9
I've got a continuing pop up message:
"Connection Message from Server: Teton CME order routing / Logon error received from server: secondary instance is not allowing connection to the server. Date - time 2022-05-18 02:12:59"

I have only one copy of SC open.
How to fix?
Thanks
[2022-05-18 09:35:13]
Sierra Chart Engineering - Posts: 103496
You can safely ignore that. Do you have a connection currently to Teton? You can tell iif the status window is green:

Status Bar
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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