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Date/Time: Wed, 29 Jun 2022 00:05:10 +0000

from professional to non profesional account

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[2022-05-17 17:34:32]
xHuey - Posts: 2

in the past i did a mistake and register me as professional account but i'm not. I know signed the agreement as non professional account with my account number etc. how and when do the change will come ?

( i opened an Account support ticket but nobody responding me )
imageSierraCapt.PNG / V - Attached On 2022-05-17 17:31:44 UTC - Size: 10.14 KB - 15 views
[2022-05-17 17:47:36]
John - SC Support - Posts: 17012
We have updated your account to be a "Non-Professional" based on the information in your agreements.

Just be aware that to get the CME Group at the non-professional rate, you also need to connect to a live, funded, futures trading account at least once a month. We noticed that you had listed a Gain account, and although we do not offer any support, we can still connect to a Gain account. Just be aware that this may end at any time.

For more information on the CME Group requirements, refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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