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Date/Time: Fri, 29 Mar 2024 11:06:44 +0000



from professional to non profesional account

View Count: 1039

[2022-05-17 17:34:32]
xHuey - Posts: 2
Hello,

in the past i did a mistake and register me as professional account but i'm not. I know signed the agreement as non professional account with my account number etc. how and when do the change will come ?

( i opened an Account support ticket but nobody responding me )
imageSierraCapt.PNG / V - Attached On 2022-05-17 17:31:44 UTC - Size: 10.14 KB - 116 views
[2022-05-17 17:47:36]
John - SC Support - Posts: 30444
We have updated your account to be a "Non-Professional" based on the information in your agreements.

Just be aware that to get the CME Group at the non-professional rate, you also need to connect to a live, funded, futures trading account at least once a month. We noticed that you had listed a Gain account, and although we do not offer any support, we can still connect to a Gain account. Just be aware that this may end at any time.

For more information on the CME Group requirements, refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-13 01:57:39]
Devon Lamouroux - Posts: 3
Hello,
I have opened an account support ticket as well and I have not received a response. I was tagged as a professional trader but and I would like to be switched to a non professional account.
[2023-02-13 15:23:38]
SC Support - Posts: 1785
Hi Devon, regarding Real-time CME Group Futures Data we must ask: do you have a Futures Trading Account?

The CME Group expects you to have a Futures Trading Account in order to qualify as a Non-Professional
[*Note: we know of only the CME Group having this rule, not EUREX, not CFE, not NASDAQ, not NYSE, just the CME Group*]

From the CME Group Certification:
"The Non-Professional Subscriber must:
a. have an active and funded futures trading account;
b. be an individual, natural person or small business entity"

The solution if you do not have a Futures Trading Account (but would otherwise qualify as a Non-Professional) is described here:
Easy Solution to CME Funded Trading Account Requirement
[2023-02-14 13:47:53]
Devon Lamouroux - Posts: 3
I do have active individual funded Futures Trading Account.
[2023-02-14 14:55:26]
SC Support - Posts: 1785
Great Devon, at which Broker do you have that individual funded Futures Trading Account.
[2023-02-14 19:35:06]
Devon Lamouroux - Posts: 3
My account is with AMP
[2023-02-14 19:40:27]
SC Support - Posts: 1785
Good stuff Devon, please re-complete the Market Data Agreements and be sure to include your AMP Futures Trading Account Information; your "Clearing Firm" will be "AMP Futures" and your "Futures Trading Account Number" is something like "AC123456".
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements

Then you need to connect Sierra Chart to your AMP Futures Trading Account in order to verify your Non-Professional status, for that AMP can provide you with the CQG WebAPI login credentials and with those in-hand, here are your set up instructions:
CQG Trading Platform Service: Setup Instructions
[2023-12-04 07:16:57]
Samke - Posts: 1
Hello guys ,i need help ,i was non proffesional for months and now suddenly i am proffesional how i can change that TY
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[2023-12-04 12:58:10]
User788411 - Posts: 2
Hallo ,ich habe heute auch bemerkt das ich auch als Professional geführt werde .Das bin ich nicht .Habe gerade die Markdatenvereinbarung nochmal ausgefüllt und unterschrieben .Können sie mich auf Non Professional umstellen bitte.Hab leider auf dem Support Ticket keine antwort bekommen ,vielen Dank
[2023-12-04 15:25:04]
SC Support - Posts: 1785
Thank you all for completing the Market Data Agreement for the CME Group Exchanges, from what I can tell you issues are now resolved
[2023-12-13 16:59:11]
User954898 - Posts: 2
hi my account is tagged as a profession account and i wanna access real time futures data for es and ym how much it is gonna costs me?
Date Time Of Last Edit: 2023-12-13 17:21:35
[2023-12-13 17:21:11]
SC Support - Posts: 1785
Hi User954898, I assume you are talking about qualifying as a Non-Professional for Real-time CME Group Futures Data? If so please tell us the following: do you have a Futures Trading Account?

The CME Group expects you to have a Futures Trading Account in order to qualify as a Non-Professional
[*Note: we know of only the CME Group having this rule, not EUREX, not CFE, not NASDAQ, not NYSE, just the CME Group*]

From the CME Group Certification:
"The Non-Professional Subscriber must:
a. have an active and funded futures trading account;
b. be an individual, natural person or small business entity"

The solution if you do not have a Futures Trading Account (but would otherwise qualify as a Non-Professional) is described here:
Easy Solution to CME Funded Trading Account Requirement
[2023-12-13 17:31:02]
User954898 - Posts: 2
I do not have supported funded trading account i want to get rea time data for futures without a trading account. i was wondering do i have to provide any additional information to buy a real time data plan for futures? i also wanna know that i need es and ym live data so what plan is best for me? i will also pay extra fee for access data as professionl
[2023-12-13 17:32:36]
SC Support - Posts: 1785
Ok, do you have an Account currently that gives you access to Trading CME Group Futures?
[2024-01-06 00:55:40]
DavidGel - Posts: 2
Dear Support,

I have the same problem. My account is tagged as professional account but that is a mistake it should be non-professional. I have an account with stage broker 5 and already funded. They told me they have linked the broker account to Sierra chart.

What else do i have to do to get non-professional?

Broker: Stage 5
Date Time Of Last Edit: 2024-01-06 15:28:27
[2024-01-08 15:28:07]
SC Support - Posts: 1785
Thank you for completing the Market Data Agreements.

I see that you have activated the CME Exchange Real-time Non-Profesional Option (with Market Depth included).
Denali Exchange Data Feed: Supported Exchanges (Exchange Fees)
[2024-02-26 08:01:50]
Collsla - Posts: 1
Hello, I recently made a account and it flagged me a professional trader, but I’m not. I have a futures trading account with APEX which connects through rhythmic, can someone help with changing my account to non professional.
[2024-02-26 13:46:32]
SC Support - Posts: 1785
Hi Collsla, APEX Trader Funding is not a Regulated Futures Broker, so an account with them does not meet the CME Group requirement for qualifying as a Non-Professional.

You might consider setting up a Futures Trading Account at one of the Brokers listed in #2 here:
Sierra Chart Teton Futures Order Routing: Setup Instructions

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