Login Page - Create Account

Support Board


Date/Time: Wed, 29 Jun 2022 00:22:49 +0000



charts not showing up

View Count: 41

[2022-05-17 14:42:33]
bigdollarkc - Posts: 1
Hello, I tried to open a chartbook sent to me by my friends and they all do not show any data and the chart is blank.
screenshot attached below I already activated Full CME group market depth and package 11 data

https://www.sierrachart.com/image.php?Image=1652798471150.png

https://www.sierrachart.com/image.php?Image=1652798510245.png
[2022-05-17 15:36:20]
John - SC Support - Posts: 17012
Open the chartbook and then select Edit >> Translate Symbols to Current Service. This will change the symbols in the chartbook from your friend, to the symbols you are using with your trading service. You should get data after that.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account