Login Page - Create Account

Support Board

Date/Time: Sat, 02 Jul 2022 23:47:43 +0000

What is the character limit enforced my SC for account names?

View Count: 47

[2022-05-16 20:49:48]
FigJam - Posts: 6
Title explains question. I am unable to connect to my routing service and I believe this might be the issue. The account name given to me by the prop firm exceeding the allowable character limit by SC, this the routing connection is not being made.
[2022-05-16 20:56:31]
Sierra Chart Engineering - Posts: 103558
In the case of Rithmic the Trade Account identifier cannot exceed 31 characters. This only applies to Rithmic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-16 20:56:41
[2022-05-16 20:58:53]
FigJam - Posts: 6
Thank you for the timely response.

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account