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Date/Time: Thu, 18 Apr 2024 00:22:31 +0000



Activating Real Time Data - Log shows it worked but data still delayed

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[2022-05-16 05:44:26]
DanDimon - Posts: 4
I have followed the instructions and connected Sierra Chart to IBKR and the log shows that it saw my funded account and I would be okay for the next month. Despite this, my ES data is still delayed by 10 minutes. I have attached a screenshot of the log that shows I am verified.

Please help!
imageSierra Chart Log.png / V - Attached On 2022-05-16 05:43:31 UTC - Size: 9.83 KB - 86 views
Attachment Deleted.
[2022-05-16 07:42:17]
Sierra Chart Engineering - Posts: 104368
You also need to activate the exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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