Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 22:40:19 +0000



service package choice

View Count: 335

[2022-05-14 07:26:30]
Galmik - Posts: 28
Good Morning John,

Hope you are well! Wanted to ask you which service package to use now that i am using Teton.
What i need is 1) Live data feed and historical charts and 2) The only products i trade are CME futures and NIFTY futures

So when you find time to answer me that will be great as i don't understand if i have Teton i already have live data or do i still need to have a service package 11-12? or for the products i trade i can go to a lower service package?

Thank you for your time
[2022-05-14 09:35:48]
Sierra_Chart Engineering - Posts: 13610
You only need service package 10.

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account