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Date/Time: Wed, 29 Jun 2022 16:29:40 +0000



Pulling and Stacking data Gone

View Count: 100

[2022-05-12 15:37:59]
pitbull - Posts: 12
Yesterday my Pulling and Stacking depth was working fine, but today it suddenly disappeared on me. I tried reloading and redownloading the data but the DOM refuses to show.

Then I experimented adding/removing other columns and discovered if I add Bid Ask size back, the pulling and stacking depth came back.
If I remove Bid Ask size, then the depth of Pulling and stacking went away too.

huh? This wasn't the case before today, the Pulling and stacking stayed without adding Bid Ask size.
Date Time Of Last Edit: 2022-05-12 15:38:35
imageScreenshot 2022-05-12 at 11.34.24 PM.png / V - Attached On 2022-05-12 15:37:37 UTC - Size: 120.93 KB - 26 views
imageScreenshot 2022-05-12 at 11.35.16 PM.png / V - Attached On 2022-05-12 15:37:43 UTC - Size: 176.07 KB - 22 views
[2022-05-12 16:25:04]
John - SC Support - Posts: 17020
In general the Bid/Ask data does need to be present in order to get the Pulling/Stacking data. If the Pulling/Stacking is working and then the Bid/Ask data is removed, then the Pulling/Stacking will continue to work until the system is restarted.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-12 16:45:22]
pitbull - Posts: 12
That is so weird. I have been using the P/S depth since the start without the BidAsk size.

I removed the Bid/Ask data and the P/S disappeared, even without restarting. Version 2383
[2022-05-31 10:04:07]
Sierra Chart Engineering - Posts: 103518
Are you still noticing any problems with the latest Sierra Chart version?

Update instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-31 10:05:02
[2022-05-31 12:12:33]
pitbull - Posts: 12
Oh yeah! Now it stays on!
imageScreenshot 2022-05-31 at 8.12.15 PM.png / V - Attached On 2022-05-31 12:12:27 UTC - Size: 37.27 KB - 10 views

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