Support Board
Date/Time: Tue, 04 Nov 2025 13:55:36 +0000
Data dropping out today
View Count: 492
| [2022-05-04 20:38:31] |
| User993440 - Posts: 20 |
|
Hi, Never experienced this with SC before, data has been dropping all day. The contract is FDAXM22 from Eurex and a number of times data just stopped. I've tried downloading data again which works sometimes and not others when it seems to leave a large time gap. Any ideas? Thanks in advance. Pete |
| [2022-05-04 21:23:17] |
| |
|
There is no data loss from the Sierra Chart side. It must have been an Internet connectivity issue on your side. Follow the instructions here to download missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-04 21:23:25
|
To post a message in this thread, you need to log in with your Sierra Chart account: