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Date/Time: Fri, 10 May 2024 21:18:18 +0000



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[2014-04-28 04:37:53]
User98345 - Posts: 16
hi,
i made a transition from ILQ to Advantage futures and today this message is appearing to my account.

Software version: 1128 | 2014-04-28 07:34:10
Usage end date: 2014-05-01 | 2014-04-28 07:34:10
Enabled for: Advanced Features. | 2014-04-28 07:34:10
Enabled for: Sierra Chart Historical Data Service. | 2014-04-28 07:34:10
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-28 07:34:10
Active service: CQG Trading | 2014-04-28 07:34:10
Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2014-04-28 07:34:10
2014-04-28 07:34:10 Local computer clock time | 2014-04-28 07:34:10
2014-04-28 04:34:10 GMT time | 2014-04-28 07:34:10
2014-04-28 07:34:10 Time zone adjusted time | 2014-04-28 07:34:10
Time difference to server time: 8 seconds. | 2014-04-28 07:34:10
Program path: C:\SierraChart\ | 2014-04-28 07:34:10
Data Files path: C:\SierraChart\Data\ | 2014-04-28 07:34:10
OS Version Number: 6.1 | 2014-04-28 07:34:10

Checking for new symbol settings for cqg | 2014-04-28 07:34:10
Symbol settings are up-to-date for cqg | 2014-04-28 07:34:10
Notice: 3 days of full use Remaining. If you would like to continue full use the software and services, | 2014-04-28 07:34:11
purchase more usage time by selecting 'Help >> Add Usage Credit' on the menu. | 2014-04-28 07:34:11

CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-28 07:34:15
Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-28 07:34:15
The network socket is connected. | 2014-04-28 07:34:15
CQG Trading FIX: Sending the Logon message. | 2014-04-28 07:34:15
CQG Trading: Connected to trading server. | 2014-04-28 07:34:16
CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-28 07:34:16
CQG Trading: Market data session connected. | 2014-04-28 07:34:16


what action should be done?what seems to be the problem?
thanks in advance.
[2014-04-28 05:21:01]
Sierra Chart Engineering - Posts: 104368
We need to contact Advantage about this:

Notice: 3 days of full use Remaining. If you would like to continue full use the software and services, | 2014-04-28 07:34:11

CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-28 07:34:16
In regards to this make sure you set your CQG Username and Password in File >> Data/Trade Service Settings >> Market Data Connection Details.

Otherwise you will not be able to receive market data unless you are using the Sierra Chart Real-time and Historical Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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