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Date/Time: Mon, 13 May 2024 15:41:56 +0000



downloads fail

View Count: 1487

[2014-04-25 15:16:29]
M5amhan - Posts: 468
Hi,

When I go each morning and run a scan to load up all the historical charts it usually loads up fine, but this morning yesterdays bar is missing on a lot of symbols and I have to delete and download each symbol that it is missing on (sometimes more than once bc download keeps failing). This never happened before I am on version 1127

Example ADM: Before-http://www.sierrachart.com/image.php?l=1398438778310.png
After-http://www.sierrachart.com/image.php?l=1398438966543.png

[2014-04-25 16:27:51]
Sierra Chart Engineering - Posts: 104368
You need to look at the Sierra Chart Message Log to see what the problem is with the historical daily data downloads.

If you need help interpreting it, post it by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-25 16:47:40]
M5amhan - Posts: 468
HD Request # 214 - Downloading Historical Daily chart data for SPY. Starting date: 2014-04-23. Service: tda | 2014-04-25 11:44:46
HD Request # 214 - Requesting 3 days of historical Daily data. | 2014-04-25 11:44:46
HD Request # 214 - Error downloading historical Daily data for SPY. Service FAILED getting Price History, REASON: org/springframework/context/access/ContextSingletonBeanFactoryLocatorThe system is temporarily unavailable, please try your request again later. | 2014-04-25 11:44:46
HD Request # 214 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPY | 2014-04-25 11:44:46
HD Request # 214 - Daily download COMPLETE for SPY. Completion time: 0s | 2014-04-25 11:44:46
HD Request # 215 - Downloading Historical Daily chart data for TLT. Starting date: 2014-04-23. Service: tda | 2014-04-25 11:44:46
HD Request # 215 - Requesting 3 days of historical Daily data. | 2014-04-25 11:44:46
HD Request # 215 - Error downloading historical Daily data for TLT. Service FAILED getting Price History, REASON: org/springframework/context/access/ContextSingletonBeanFactoryLocatorThe system is temporarily unavailable, please try your request again later. | 2014-04-25 11:44:47
HD Request # 215 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TLT | 2014-04-25 11:44:47
HD Request # 215 - Daily download COMPLETE for TLT. Completion time: 0s | 2014-04-25 11:44:47

This is whats happening
[2014-04-25 17:45:13]
Sierra Chart Engineering - Posts: 104368
This is the message from the TD Ameritrade server:
The system is temporarily unavailable, please try your request again later.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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