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Date/Time: Mon, 29 Apr 2024 17:44:49 +0000



connection problem with IB trade station.

View Count: 1478

[2014-04-24 00:08:51]
irasna - Posts: 5
Dear Madam/Sir,
I am having hard time to connect Sierra chart on second computer.Data provider is INTERACTIVE BROKERS.
Message keeps on repeating itself asking whether would accept connection from IB.
I am quite familiar with the working of both Sierra chart as well as IB.
API settings & data provider settings in SC seem all right.
Pl.help.
Regards,

[2014-04-24 05:04:10]
Sierra Chart Engineering - Posts: 104368
Make sure you add a trusted IP address in Trader Workstation. Refer to the set up instructions here:
https://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions

Select Global Settings >> Data/Trade Service Settings. Remove the Username and Password from the connection settings so there is not any attempt by Sierra Chart to automatically login which could affect the pop-up message about accepting the connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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