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Date/Time: Mon, 29 Apr 2024 23:16:31 +0000



Bug report: Order fill markers disappearing on charts

View Count: 900

[2014-04-23 15:41:56]
DarthSidious - Posts: 63
SC v 1110, TT feed, product tested: YM-201406

Steps:
1) Start SC. Be in live trading mode. Observation: all previous order fill markers visible on chart
2) Place live trade. Close trade. Observation: all order fill markers visible on chart
3) Go to SIM mode. Observation: all order fill markers vanish on chart (this is as designed. Now we are in SIM mode, and should not see live order fills)
4) Open & close a trade in SIM mode. Observation: all order fill markers visible on chart (SIM ones)
5) Execute "Clean trade simulation orders and data". Observation: all order fill markers gone
6) Go to Live mode. Observation: all order fill markers are no longer visible on chart

Workaround: Restart SC. Observation: all order fill markers visible on chart
[2014-04-23 16:45:36]
tomas262 - Posts: 135
Had similar problem ... when started SC in SIM and then changed to LIVE I couldn't see live open positions ... workaround was to restart SC to see them again
Date Time Of Last Edit: 2014-04-23 16:46:18
[2014-04-23 17:03:58]
Sierra Chart Engineering - Posts: 104368
Please test Sierra Chart 1126 and see if you notice this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-23 19:41:58]
DarthSidious - Posts: 63
Tested with 1126, and the problem is not present any more. Thanks.

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