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Date/Time: Mon, 29 Apr 2024 23:16:46 +0000



problem connecting to Interactive Brokers Account

View Count: 1639

[2014-04-23 15:39:13]
User22153 - Posts: 46
EDIT: I HAVE NOW FIXED THE PROBLEM. PLEASE CLOSE TICKET.





Hello Support,

I'm have problems connecting to my Interactive Brokers account. It was connected before, but now it doesn't seem to connect at all. It is trying to reconnect but can't.

I also have TWS 9392 installed, yet it still says I need it?????

I have attached the log for your records.

Thanks.


Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-23 15:32:50
The network socket is connected. | 2014-04-23 15:32:50
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-23 15:32:50
TWS server version: 67 | 2014-04-23 15:32:50
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2014-04-23 15:32:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-23 15:32:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-23 15:32:50
Socket has been shutdown and closed. | 2014-04-23 15:32:50
Disconnected from IB. | 2014-04-23 15:32:50
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-23 15:32:50
File >> Disconnect selected. | 2014-04-23 15:32:52
Disconnected from IB. | 2014-04-23 15:32:52
The above has been sent to support. | 2014-04-23 15:33:16
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2014-04-23 15:33:17

Date Time Of Last Edit: 2014-04-23 15:43:33

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