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Date/Time: Thu, 28 Mar 2024 13:50:06 +0000



Inactive Account

View Count: 951

[2014-04-22 14:46:14]
User22591 - Posts: 133
I would like to know why my service is inactive. On 04/11/2014 I check my account and it stated service was expired. I then paid $60.00 into the system for service, yet there has been no service since.
The Transaction ID: 3357917847. The transaction was successful. If there is an issue please let me know.
If you have any question I can E-mail my receipt should you provide an e-mail address.
[2014-04-22 15:08:49]
Sierra Chart Engineering - Posts: 104368
We have purchased 1 month of package five on your account from your Additional Services Balance.

Please restart Sierra Chart to access the usage time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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