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Date/Time: Fri, 26 Apr 2024 01:20:00 +0000



Sierra Chart Real-Time and Historical Exchange Data Feed

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[2014-04-22 10:04:17]
mtz1004 - Posts: 3
Hi SC Support,

I subscribed to your data feed while having IB account. I believe I set up everything correctly following your guide. I need 4 symbols at the moment and NQ is the only one showing data from the time I logged on but there is no backfill possible. I cant see no "M". Then I tried another symbols and it is not working at all. Find copied the log below. Cany you give me a piece of advice please? Thanks.

Petr

______

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-22 05:43:52
The network socket is connected. | 2014-04-22 05:43:52
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-22 05:43:52
TWS server version: 70 | 2014-04-22 05:43:52
IB: Connected. Waiting for account information. | 2014-04-22 05:43:52
IB Account information received. | 2014-04-22 05:43:52
Connected to IB Live account. | 2014-04-22 05:43:52
Interactive Brokers: Requesting Trade Positions for account: U... | 2014-04-22 05:43:52
Next valid order ID: 1 | 2014-04-22 05:43:52
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-04-22 05:43:52
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-04-22 05:43:52
Next valid order ID: 1 | 2014-04-22 05:43:52
IB Account information received. | 2014-04-22 05:43:52
Connected to IB Live account. | 2014-04-22 05:43:52
Interactive Brokers: Received Trade Positions download end message for account U... | 2014-04-22 05:43:52
IB: Requesting historical order fills for account U... | 2014-04-22 05:43:57
Interactive Brokers: Received Open orders end message. | 2014-04-22 05:43:57
Interactive Brokers - Starting real-time market data updates for: NQ-201406-GLOBEX | 2014-04-22 05:45:16
Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-04-22 05:45:16
Subscribing to symbol: NQ SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-22 05:45:16
HD Request # 59 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: ib | 2014-04-22 05:45:16
HD Request # 59 - Download start Date-Time: 2014-04-22 05:01:46.0 | 2014-04-22 05:45:16
HD Request # 59 - Requesting a total of 0 days and 7410 seconds. | 2014-04-22 05:45:16
HD Request # 59 - IB Backfill - Seconds requested: 7410. Seconds Remaining: 0. | 2014-04-22 05:45:16
HD Request # 59 - Requesting 7410 Seconds of data at 30 secs with ending Date-Time at 2014-04-22 06:55:16 for NQ-201406-GLOBEX | 2014-04-22 05:45:16
HD Request # 59 - Processing historical data message from TWS | 2014-04-22 05:45:17
HD Request # 59 - Receiving Intraday data for NQ-201406-GLOBEX starting at 2014-04-22 04:52:00 | 2014-04-22 05:45:17
HD Request # 59 - Timestamp of first Intraday data file record written: 2014-04-22 05:02:00 | 2014-04-22 05:45:17
HD Request # 59 - Received 108 records and wrote 87 records from 2014-04-22 04:51:30 to 2014-04-22 05:45:00. | 2014-04-22 05:45:17
HD Request # 59 - Received 108 records from 2014-04-22 04:52:00 to 2014-04-22 05:45:00 (53.0 minutes) and wrote 87 records for NQ-201406-GLOBEX | 2014-04-22 05:45:19
HD Request # 59 - Intraday download COMPLETE for NQ-201406-GLOBEX | 2014-04-22 05:45:19
Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-04-22 05:45:19


[2014-04-22 14:52:53]
Sierra Chart Engineering - Posts: 104368
Make sure Global Settings >>Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled.


You also need to enable one of the CME exchanges here:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges

If you do not need market depth data, then choose the one for 4USD.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-22 15:52:23]
mtz1004 - Posts: 3
"To enable the exchange, make sure that the Agreements are signed."

Where are the Agreements to sign? Thanks.

Petr
[2014-04-22 16:01:05]
Sierra Chart Engineering - Posts: 104368
Go to this page and click on the link that says "Sign the Agreement":
https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures

It is in the left middle of the page.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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