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Date/Time: Fri, 29 Mar 2024 07:12:48 +0000



One symbol not updating

View Count: 905

[2014-04-21 14:00:58]
User29707 - Posts: 43
I have one symbol that all of the sudden stopped updating. The contract is the russel 2000 futures contract`, (TF-201406-NYBOT). I duplicated a chart from another working symbol and changed symbol to TF, still no update. My data feed is Interactive Brokers. When I load IB's chart for TF it updates fine. All other symbols in Sierra Charts update fine from IB.

Any suggestions
[2014-04-21 14:18:53]
User29707 - Posts: 43
Rebooted computer and problem went away.
[2014-04-21 16:07:18]
Sierra Chart Engineering - Posts: 104368
Next time you have a problem, refer to help topic 3:
Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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