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Date/Time: Fri, 26 Apr 2024 16:53:00 +0000



Missing Data

View Count: 1005

[2014-04-21 12:47:23]
User37170 - Posts: 29
Thursday 17th April data not downloading for ES.

Using DDT as a broker TT Fix Trading Service.

Tried all suggestions in help - didn't help.


[2014-04-21 13:43:51]
User94199 - Posts: 13
Hello,

I will add to this thread as I have similar problem

TT Fix data feed
Sierra chart 1115

Historical data downloading for YM-201406-CBOT until Thursday 17th (including). Not Friday 18th, and not Monday 21st. Storing data only when connected, but no historical download for these two days. Tried delete and download from this point on chart, and tried to delete YM-201406-CBOT data. New download downloaded all up until the Friday data.
I did reset symbol settings no help
Data/Trade service settings --> "Use CME gateway for CBOT symbols unchecked. I tried to check it, again delete and download, no help (few months back, there was something similar with update (around 1067) and this helped)

I'm using rollover continuous contract, but I tested all for simple YM-201406-CBOT and ES-201406-CBOT

Thank you in advance for your help
Date Time Of Last Edit: 2014-04-21 15:12:34
Private File
[2014-04-21 13:49:46]
User94199 - Posts: 13
Ok,1122 solved it

Can I ask question, why is there this complication with 10min delay? Is it something TT is doing?
[2014-04-21 14:27:08]
User37170 - Posts: 29
1123 solved it for me.

Cheers!
[2014-04-21 16:19:59]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to version 1123 by selecting Help >> Download Current Version.

If you are missing data in Intraday charts, refer to this help topic:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

Refer to the version notes for 1122 here about this:
https://www.sierrachart.com/index.php?l=doc/Whats_New.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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