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Date/Time: Thu, 25 Apr 2024 23:58:53 +0000



Missing Data using the TT Feed

View Count: 929

[2014-04-18 18:40:00]
User37129 - Posts: 15
Hi there,

I am experiencing missing data on all charts (daily,60,30,15min,5min,1min timeframes). It seems that whenever I log off and return it does not backfill the historical data. ie. when I logoff at 17h15 and open the platform at 6h45 all the overnight candles are missing.

I did follow instructions provided, and right clicked and hit the "delete and download" data, but the historical candles did not download.

I'm trading the ES4M.

I would also like know what is the minimum internet speed required for SC.

Thank You.

BF
[2014-04-18 23:58:48]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to version 1122 with Help >> Download Current Version.

Refer to the version notes for 1122 here about this:

https://www.sierrachart.com/index.php?l=doc/Whats_New.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-18 23:59:01
[2014-04-19 04:44:54]
Sierra Chart Engineering - Posts: 104368
I would also like know what is the minimum internet speed required for SC.
We cannot answer this. You need to monitor your own network connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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