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Date/Time: Sat, 01 Apr 2023 04:25:43 +0000

Delayed footprint data

View Count: 258

[2022-03-08 20:54:42]
User727691 - Posts: 3

I've subscribed to the package#11 (Advanced + Denali Data Feed) and signed all required agreements. However, I can only access to the 15min delayed NASDAQ footprint data and the data will not automatically be updated unless I refresh the chart manually. Do I miss anything for a complete real-time NASDAQ footprint data?
[2022-03-09 02:43:40]
Sierra Chart Engineering - Posts: 104367
Update Sierra Chart to the current version:
Software Download: Fast Update

And make sure you are using the correct symbols. Full documentation is here:
https://www.sierrachart.com/SupportBoard.php?ThreadID=70757 (refer to the first post)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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