Support Board
Date/Time: Mon, 23 Jun 2025 01:39:21 +0000
Connection limit exceeded.
View Count: 479
| [2022-03-08 15:31:47] |
| User5044343 - Posts: 68 |
|
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-03-08 15:26:22.285 I'm paying for 2 data services for bluelargoinc2 - and I'm getting this error. I'm using version 2365. What am I doing wrong? |
| [2022-03-08 17:39:01] |
| John - SC Support - Posts: 40555 |
|
You are setup to be able to connect to the Denali Exchange Data Feed from two different systems at the same time for the CME Group and NASDAQ TotalView data. But, you also are getting data from the Sierra Chart Exchange Data Feed for the CBOE Indices and U.S. Equities. So if you are trying to use symbols for either of those exchanges at the same time on two different computers, then that will not work. And there is no way to get those exchanges to allow data to two computers at the same time. If the problem is with stock symbols, then make sure you have appended the "-NQTV" in order to get the stock data from the NASDAQ TotalView exchange instead from the Sierra Chart Exchange Data Feed. -- Note that you are signed up for both the U.S. Equities on the Sierra Chart Exchange Data Feed and the NASDAQ TotalView on the Denali Exchange Data Feed. You will want to deactivate the U.S. Equities exchange on the Sierra Chart Exchange Data Feed so it does not renew next month since you are now using the NASDAQ TotalView data. You can do this from the following page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-08 17:47:18
|
To post a message in this thread, you need to log in with your Sierra Chart account: