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Date/Time: Wed, 24 Apr 2024 11:41:11 +0000



CQG market data

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[2014-04-17 19:34:41]
usersc - Posts: 14 Invalid SC Account Name.
I try to use CQG market data but what difference between api.cqg and fixapi.cqgtrader. My login doesn't work with market data...

Thanks,
[2014-04-17 19:39:06]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-17 19:55:07]
usersc - Posts: 14 Invalid SC Account Name.
Current selected Data/Trading service: CQG Trading | 2014-04-17 21:53:14

CQG FIX Trading: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-17 21:53:16
Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-17 21:53:16
The network socket is connected. | 2014-04-17 21:53:16
CQG FIX Trading: Sending the Logon message. | 2014-04-17 21:53:16
CQG Trading: Trade Session Connected. | 2014-04-17 21:53:16
Connecting WebSocket socket. | 2014-04-17 21:53:16
Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-17 21:53:16
The network socket is connected. | 2014-04-17 21:53:16
Starting SSL connection on the socket. | 2014-04-17 21:53:16
SSL socket is connected. | 2014-04-17 21:53:17
Opening WebSocket. | 2014-04-17 21:53:17
Sending websocket handshake ... | 2014-04-17 21:53:17
Received websocket handshake acknowledgment. | 2014-04-17 21:53:17
TRANSPORT OPEN | 2014-04-17 21:53:17
CQG Trading: Web Socket connected. | 2014-04-17 21:53:17
CQG Trading: Sending market data logon message. | 2014-04-17 21:53:17
CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-04-17 21:53:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-17 21:53:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-17 21:53:17
CQG FIX Trading: Sending a Logout message. | 2014-04-17 21:53:17
SSL shutdown indicates not able to send 'close notify'. | 2014-04-17 21:53:17
The SSL socket was shut down. | 2014-04-17 21:53:17
The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-17 21:53:17
Socket has been shutdown and closed. | 2014-04-17 21:53:17
CQG Trading: Web Socket closed. | 2014-04-17 21:53:17
CQG Trading: Disconnected. | 2014-04-17 21:53:17
CQG FIX Trading: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-17 21:53:17
Socket has been shutdown and closed. | 2014-04-17 21:53:17
CQG FIX Trading: Logged out and disconnected. | 2014-04-17 21:53:17
CQG FIX Trading: Disconnected. | 2014-04-17 21:53:17

[2014-04-17 22:14:07]
Sierra Chart Engineering - Posts: 104368
Contact your broker and show them you are getting this message when connecting to the market data server:

CQG Trading: Sending market data logon message. | 2014-04-17 21:53:17
CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-04-17
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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