Support Board
Date/Time: Mon, 23 Jun 2025 01:48:19 +0000
[Locked] - Maximum historical Intraday days to download setting not respected
View Count: 507
| [2022-03-04 14:17:50] |
| BenjFlame - Posts: 338 |
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I set max "Non-tick Data" to 16 days (15 for ticks). I delete all intraday files. I restart and reconnect, open my chartbook: it stubbornly downloads data all the way back to 2021 11 23. Additionally, in chart settings, upon initial download, the "Use number of days to load" which is set to 10 is ignored, I must "reload and recalculate chart" for this setting to be respected. So how can I FORCE the system to download only the amounts of days specified? |
| [2022-03-04 14:21:55] |
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That setting will not be followed when using Continuous Futures Contract charts. So definitely do not use these types of charts. downloads data all the way back to 2021 11 23. This can also be the case based upon the contract month.Refer to the documentation for this setting: Additionally, in chart settings, upon initial download, the "Use number of days to load" which is set to 10 is ignored, I must "reload and recalculate chart" for this setting to be respected.
Consult the documentation first before posting. This is so clearly explained in the documentation. Everything in your post is explained in the documentation. There is nothing further we can do for you. There are no problems here at all. You just need to understand how things work. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-04 14:30:32
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