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Date/Time: Fri, 29 Mar 2024 15:16:16 +0000



[User Discussion] - Real time data not loading

View Count: 418

[2022-03-04 11:28:10]
SkoorbAI - Posts: 1
Hi,

I am still getting delayed data? Have signed up to package 11.

message log shows the data service is not active?
I have gone to global settings and selected SC Data - all services and still cannot connect to realtime data?

First day on the software and am sure its an easy toggle somewhere im not aware of. Your help will be appreciated - thanks
[2022-03-04 13:21:19]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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