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Date/Time: Sun, 05 May 2024 21:35:20 +0000



Cancel additional service and using credit for Sierra usage time

View Count: 1156

[2014-04-16 20:39:34]
Bango - Posts: 76
Hello,
probably I will cancel my subscription for additional services.

In that case is it feasible to convert remaining credit into Sierra usage time?
What can I do?

Thanks
[2014-04-17 00:51:09]
Sierra Chart Engineering - Posts: 104368
Yes. Let us know what you would like us to do for your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-29 15:29:37]
Bango - Posts: 76
I just deactivated additional services for my account.
So I'd like to convert my additional service balance into Sierra Chart usage time.
Thanks in advance.
[2014-04-29 16:53:36]
Sierra Chart Engineering - Posts: 104368
Go to this page:
https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments

Choose the Sierra Chart Service Package and the number of months you want to pay for and click on the Purchase button in the "Pay From Additional Services Balance " frame.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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