Support Board
Date/Time: Sun, 02 Nov 2025 03:55:16 +0000
Moved to Teton but account shows tt_order_routing.dtc.trading
View Count: 805
| [2022-02-22 22:27:13] |
| opmetal - Posts: 72 |
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Yesterday I moved to Teton with Stage5 but my account is still showing tt_order_routing.dtc.trading. Do I need to change anything? Thanks.
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| [2022-02-22 23:29:57] |
| Sawtooth - Posts: 4282 |
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Same for me
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| [2022-02-23 01:30:00] |
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Yes you do. You need to follow the instructions starting with step 7 here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-23 01:31:00
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| [2022-02-23 01:40:53] |
| opmetal - Posts: 72 |
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My apologies, I should've specified that I have already followed these steps.
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| [2022-02-23 01:55:03] |
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What is Global Settings >> Data/Trade Service Settings >> Current Selected Service set to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-23 01:56:04] |
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Sorry, disregard the prior post, we misunderstood. We removed the TT account from your Sierra Chart account. You will not see that any longer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-23 02:08:05] |
| Sawtooth - Posts: 4282 |
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Please do the same for me.
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| [2022-02-23 02:08:36] |
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This is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-24 23:50:04] |
| User796776 - Posts: 95 |
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Please do the same for me.
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| [2022-03-25 07:57:09] |
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This is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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