Support Board
Date/Time: Mon, 23 Jun 2025 16:38:21 +0000
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| [2022-02-15 15:08:37] |
| User390822 - Posts: 1 |
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I’m connected to a data feed, but I can’t get anything on the DOM, and I can’t get charts to populate, or rollover to the current contract.
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| [2022-02-15 15:10:26] |
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We see you are using Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Please understand we cannot help at all with Rithmic data. If you use the Denali Exchange Data Feed you will no longer have any issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-15 15:10:41
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