Support Board
Date/Time: Tue, 04 Nov 2025 03:00:10 +0000
Connecting multiple accounts
View Count: 784
| [2022-02-10 18:36:08] |
| maliik3103 - Posts: 48 |
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i activated order allocation to trade multiple accounts , and connected 2 accounts. but when i place a trade , it does copy the trade to the other account but its reversed, so when i buy on the first account, it sells on the second. but i need them both to place the same order. what to do ?
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| [2022-02-11 01:24:00] |
| Sierra_Chart Engineering - Posts: 21298 |
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The same order must be placed. You can verify that in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity You are also running an out of date version and you need to update to the current version. Instructions: Software Download: Fast Update We will not provide support for an old version. After the update follow the instructions here to use Rithmic: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-11 10:10:42] |
| maliik3103 - Posts: 48 |
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if i update to the new version, will i keep the files which i added to the current one? Because i have added a new file in order to be able to use rithmic , will this be able with the new version as well?
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| [2022-02-13 01:03:16] |
| Sierra_Chart Engineering - Posts: 21298 |
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First regarding Rithmic, refer to: Rithmic Trading Platform Service: Rithmic Support Policy We are not sure what files you are referring to but you can continue to use your same Chartbooks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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