Support Board
Date/Time: Tue, 04 Nov 2025 09:04:03 +0000
Order Type UNK - Removable Drive
View Count: 512
|   [2022-02-09 00:22:42]     |  
| User412102 - Posts: 5 | 
| 
                I used Sierra Chart on a remote computer via a removable SSD. I copied my Sierra Chart folder to the removable drive from my desktop. I successfully traded using the remote computer and the removable drive. When I returned to my desktop, I copied the Sierra Folder from the removable drive to the desktop drive. When I look at my order fills on a chart, they show UNK as the order type. When I look at the order fills on the activity log the order type is missing. Is this normal? What is the recommended procedure for using a removable drive and Sierra Chart? The remote computer was a MacBookPro running Parallels.  | 
        
|   [2022-02-09 14:33:32]     |  
| Sierra_Chart Engineering - Posts: 21299 | 
| 
                You need to make sure the files in the TradeActivityLogs  subfolder in the Sierra Chart installation folder have been copied.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-09 14:33:41  
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