Support Board
Date/Time: Tue, 04 Nov 2025 09:15:29 +0000
Open prices at 9:30
View Count: 672
|   [2022-02-08 21:07:04]     |  
| rucci360 - Posts: 5 | 
| 
                Hello, I've been using Sierra Charts for the past 2 months for back testing with the 26.00 USD a month plan, I noticed that the open price (at 9:30) is different from other platforms, sometimes by more than 5 cents! May I know why?.
                 | 
        
|   [2022-02-08 23:18:22]     |  
|   |  
| 
                What  symbol?
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-02-08 23:24:50]     |  
| rucci360 - Posts: 5 | 
| 
                I've checked a lot of symbols and there seems to be the same issue with all. However check $TSLA feb/3/2022 for an example. May I add that on some dates the open is the same and on others its not at all. Very strange.  | 
        
|   [2022-02-10 00:57:11]     |  
| rucci360 - Posts: 5 | 
| 
                May I know why this happens?
                 | 
        
|   [2022-02-10 01:09:55]     |  
|   |  
| 
                With the NASDAQ TotalView data feed, there is no official Open, High,  Low, or settlement prices provided. So what you see currently, is the open at 4 AM US Eastern time for the particular symbol.  And you can actually validate this, by going into Chart >> Chart Settings  and enable Use Evening Session to see the data at that time.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-10 01:11:47  
             | 
        
|   [2022-02-10 01:15:16]     |  
| rucci360 - Posts: 5 | 
| 
                Alright that I can understand. However, at 9:30 when the market opens, why do the open prices (at 9:30) of other platforms all match each other, but sierra is sometimes the same, and sometimes different.
                 | 
        
|   [2022-02-10 01:21:26]     |  
|   |  
| 
                There should be definitely no change with the open price if it is already a nonzero value at 9:30 AM.  To the Sierra Chart server-based data feed processing, 9:30 AM has no significance. Only the very first trade of the day. Other data feeds are probably using the 9:30 AM open. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-02-10 02:24:14]     |  
| rucci360 - Posts: 5 | 
| 
                I understand your view, however if you take a look at the example I mentioned earlier, $TSLA February/3/2022 at 9:30, other platforms have a different open price than sierra.
                 | 
        
To post a message in this thread, you need to log in with your Sierra Chart account:
