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Date/Time: Sun, 21 Jan 2018 12:45:46 +0000



Reward/Risk Tool Wrong

Support Request:
[2013-03-22 16:03:13]
fobglobal - Posts: 34
Hi,

The R/R tool do not calculate the numbers correctly, please look the attached Image thanks.
Date Time Of Last Edit: 2013-03-22 16:03:46
imageSnap1.gif / V - Attached On 2013-03-22 15:55:24 UTC - Size: 4.07 KB - 159 views
[2013-03-22 16:22:23]
Sierra Chart Engineering - Posts: 56332
We are not clear what it is you are trying to show us.

Also, when you post an image, use this method here and no other:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

Please be more clear and post a new image.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-03-22 16:23:06
[2013-03-22 16:46:46]
fobglobal - Posts: 34
Well, if you look the image, you can see the following info regarding thr RR tool:
entry = 1.2990
Stop = 1.2980 difference 9T (instead of 10T)
Target = 1.3010 difference 18T (instead of 20T)
So R/R: 1.9 which is wrong

In summary: Data is wrong(Differences and calculation)

I hope It is clearer now. thanks
[2013-03-22 17:11:38]
Sierra Chart Engineering - Posts: 56332
This would have to do with the following settings in Chart >> Chart Settings:
Price Display Format (Needs to correspond to the Tick Size)
Tick Size (needs to be correct)
Adjust Tool Values to Tick Size (make sure this is enabled)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-23 01:07:15]
fobglobal - Posts: 34
Everything is as you mentioned above, but no change, same problem

Thanks
[2013-03-23 01:15:36]
Sierra Chart Engineering - Posts: 56332
Then we need to get a Chartbook from you that contains this chart drawing so we can test it. The Chartbook needs to contain just the one chart that has this chart drawing. Please follow these instructions to provide it:
https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-23 12:02:13]
fobglobal - Posts: 34
Sending Chartbook with some examples thanks
attachmentEURO chartbook to test.cht - Attached On 2013-03-23 12:01:43 UTC - Size: 3.31 MB - 113 views
[2013-03-24 21:31:33]
Sierra Chart Engineering - Posts: 56332
We are going to look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-24 22:08:51]
joshtrader - Posts: 318
In the spreadsheet study, sometimes the prices are incorrect, like P/L, for example it should be 350.00 and it's 349.9989752 ... I have seen several numbers this way, so this sounds like it could be related.
[2013-03-25 02:58:55]
Al SC Developer - Posts: 434
The drawing issue will be resolved in ver 958, when available
Date Time Of Last Edit: 2013-03-25 03:11:43
[2013-03-25 03:09:40]
Sierra Chart Engineering - Posts: 56332
In the spreadsheet study, sometimes the prices are incorrect, like P/L, for example it should be 350.00 and it's 349.9989752 ... I have seen several numbers this way, so this sounds like it could be related.

You need to change the Number Format of those cells. Refer to:
http://www.sierrachart.com/index.php?l=doc/doc_WorksheetMenu.html#NumberFormat
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-25 03:14:51]
joshtrader - Posts: 318
As far as I can tell, this will only change the displayed format of the number, so when I reference this number in another calculation, I would still have to use floor/ceiling in order to get the actual correct value.
[2013-03-25 03:53:18]
Sierra Chart Engineering - Posts: 56332
You could do that, or not be concerned about it and just round off the final Calculation by using the Number Format setting.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-25 12:46:33]
fobglobal - Posts: 34
Ok, I will wait for the V958. thanks

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