Support Board
Date/Time: Tue, 04 Nov 2025 13:55:54 +0000
live data active but cant see my account balance or trade
View Count: 615
| [2022-02-03 19:32:11] |
| User298635 - Posts: 4 |
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When entering live order SC reverts to simulated trading. Thank you. Jerry |
| [2022-02-03 20:25:54] |
| John - SC Support - Posts: 42737 |
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You have the setting for Global Settings >> Data/Trade Service Settings >> Current Selected Service set to SC Data - All Services. Therefore, you are not connected to your trading service, which is why you can not place a live trade. Who is your broker, or order routing service? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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