Support Board
Date/Time: Tue, 04 Nov 2025 13:30:49 +0000
Moved To Teton - web based trade panel is not working
View Count: 753
| [2022-02-02 07:58:42] |
| RIFT - Posts: 124 |
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I'm at advantage futures, switched from TT to Teton, the web based trade panel doesn't work, I can't create a connect, see the screenshot. Another question, my SC account is registered with a Hungarian address, but my trading desk is now in Austria. Do I have to make any server settings because of Teton Routing or do you make new server settings because of the location in Austria? I trade on the NYMEX. |
 Teton.web.based.trading.panel.jpg / V - Attached On 2022-02-02 07:58:06 UTC - Size: 445.54 KB - 211 views |
| [2022-02-02 18:09:40] |
| Sierra_Chart Engineering - Posts: 21299 |
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We will test.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-02 19:08:49] |
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Reload the web-based trading page within your web browser and see if you have any issue now. Some changes have been made related to connectivity.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-02 19:53:35] |
| RIFT - Posts: 124 |
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Thanks, web based trading panel is working now! Server settings because of the trading location in Austria is ok?
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| [2022-02-02 21:13:27] |
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It does not matter your location.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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