Support Board
Date/Time: Tue, 04 Nov 2025 13:29:34 +0000
Hanging order in SIM
View Count: 501
|   [2022-02-02 07:32:22]     |  
| User368639 - Posts: 51 | 
| 
                Trade Activity Log shows an Open Order which hangs and continually buys and sells automatically.  It holds an order overnight that only clears when I make one new trade which I open and close, but in the Trade Activity Log Statistics, it still shows: Number of Open Trades 1. I have tried uploading screenshots but there is no Submit Button on that screen. I have read everything I can find to try to resolve this problem over the past several days. Thank you.  | 
        
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|   [2022-02-02 21:22:46]     |  
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                Disregard the prior answer. This looks like an issue with the Start Date-Time for the  Trades list: Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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