Login Page - Create Account

Support Board


Date/Time: Tue, 24 Jun 2025 12:02:29 +0000



Unable to receive data

View Count: 516

[2022-01-25 15:07:14]
User645519 - Posts: 12
hello i am a new customer I paid $56 dollars for service pack 11 that included data service and still i am unable to receive live data for symbols like S&P 500. Can you help me please.?

New customer
[2022-01-25 15:15:01]
Sierra Chart Engineering - Posts: 104368
Did you want real-time data for the S&P 500 cash index or the futures?

For complete details about real-time market data, refer to this page:
Real-Time Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-25 15:15:09

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account