Login Page - Create Account

Support Board


Date/Time: Tue, 24 Jun 2025 12:25:37 +0000



Dom reverts back to Simulation Mode

View Count: 554

[2022-01-24 17:45:57]
User934886 - Posts: 42
Dom will not let me place a live trade. keeps going to sim mode
[2022-01-24 19:29:54]
Sierra Chart Engineering - Posts: 104368
You need to set Sierra Chart to connect to your trading service.



What trading service are you using Sierra Chart with? Or who is your broker.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-24 20:41:35]
User934886 - Posts: 42
i have Amp and i believe it is cqg, so i changed to CQG web api . And it seems to be working now. but maybe the dom moves a little slower with some slight hesitation at times. is that normal?
[2022-01-25 14:02:39]
Sierra Chart Engineering - Posts: 104368
Update to the latest release following these instructions:
Software Download: Fast Update

Performance improvements have been made in this area.

And also check the Chart Update Interval:
Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu)

Also refer to:
Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account