Support Board
Date/Time: Tue, 24 Jun 2025 11:46:18 +0000
Account error message
View Count: 477
| [2022-01-24 16:01:58] |
| User183724 - Posts: 194 |
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I got this today... You have the following other Sierra Chart accounts (based on email address): xxx my name xxx - Last Login: 2021-03-17 03:33:08 (10.11 months ago) Make sure you are making a payment to the correct account. To ensure you are using the correct account, log into this page by selecting Help >> Add Usage Credit from within the Sierra Chart program. I only have 1 account. I logged in yesterday Please check on this for me |
| [2022-01-24 16:44:08] |
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Just use the account you posted this message with. And log into your control panel with Help >> Account Control Panel and you will be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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